Frequently Asked Questions

Welcome to Ahern Luxury Boutique Hotel. Explore this comprehensive collection to learn more about our amenities, policies, reservation process, and more. Whether you're planning your stay or considering a career with us, find the information you need conveniently located here.

GENERAL

Are Pets Allowed On Property?

Pets are not permitted on property.

Is there Wi-Fi on property or in hotel room?

Wi-Fi is available around the entire property.

Do you offer parking for hotel guests?

Yes, there is free garage parking for hotel and non-hotel guests, accessible via Las Vegas Boulevard.

Do you have electric car charging stations?

We do not have electric car charging stations on property at this time.

Is smoking allowed on property?

This is a non-smoking property. Smoking of any substance is not permitted.

What time does the pool open?

The pool is reserved for Hotel Guests from 10:00AM – 6:00PM

Cabana reservations are available at our Hotel Lobby Bar – Ground Level

Do you have ADA seating available?

Yes, there is ADA seating available in our restaurants and bars. Our hotel rooms are also ADA compliant.

Do you provide wheelchairs?

Yes, we have wheelchairs available to use on site.

How do I book an event with at Hotel?

Our capable event planning staff can assist you with planning your perfect event. Please visit our Meetings & Events page, contact us at (725) 214-4800, or email at sales@ahernhotel.com for more information.

How can I apply for a job at Ahern Hotel?

To apply for a position at Ahern Hotel, please visit our Careers Page. We encourage you to submit your application through our online portal. Thank you for considering a career with us.

Check-In & Out / Billing INFO

What time is check-in and check-out?

CHECK-IN: 3:00PM
CHECK-OUT: 1:00AM

Check-in early and check-out late possible?

You may request an early check-in or late check-out. (Fees may be applied)

Is a credit card required upon check in?

Yes, a credit card is required on file for incidentals.

Is there a security deposit required?

Yes, a $100 refundable security deposit is required upon check-in and will be refunded to the card owner upon check-out.

How do I modify my reservation?

Please contact Ahern Hotel directly to modify a current reservation at (725) 214-4800 or email reservations@ahernhotel.com

How can I upgrade my room reservation?

Please contact Ahern Hotel directly to add an upgrade your room at (725) 214-4800 or email reservations@ahernhotel.com

How can I get a copy of my bill?

Upon check-out, please ask the Front Desk attendant for a printed copy of your bill.

How do I fix a problem with my bill?

We are committed to ensuring your satisfaction and resolving any billing concerns efficiently. If you have any issues with your bill, please contact our front desk staff at (725) 214-4800 or email reservations@ahernhotel.com

Accommodations

How many guests are allowed in the room?

Up to two guests can stay in our single rooms, and up to four guests can stay in our double rooms.

Where can I store my luggage after check-out?

Our luggage storeroom is located near the Front Desk. We can hold your bags until you depart (same day only).

What do I do if I lost my key card?

Please contact the Front Desk at (725) 214-4800 for any lost or stolen cards.

Do you offer connecting rooms?

Yes, connecting rooms are available and must requested upon booking.

Room Amenities

Is there Wi-Fi in the room?

Wi-Fi is available around the entire property.

Are there USB ports in the room?

There are USB ports in the bedside lamp.

What toiletries are available in the room?

Toiletries are provided in every room. These include shampoo, conditioner, lotion and hand soap.

Can I request an iron and ironing board?

Full size iron and ironing boards are available in every room.

Is there a hair dryer in the room?

Hair dryers are available in every room.

Is there a safe in the room?

There is a safe (8 in. x 17 in. x 16 in.) in every room that fits a standard laptop.

Is there a coffee or tea station in room?

No, however we do offer coffee, tea and other refreshments at Aroma Barista Bar. (Prices vary)

Is there a mini fridge in the room?

A mini fridge is available in the suites and penthouse. To request a standard room with a fridge it must be requested upon booking. Two complimentary waters are available in every room.

Can I request a rollaway bed?

Yes, one twin-size rollaway bed can be requested per room for $50 per night.

Lost & Found

How can I report lost belongings?

Please contact us as soon as possible at

(725) 214-4800 or fill out our Lost & Found
form on our website.

If something has been left behind in the hotel room or on property, it will be held for fourteen (14) days in the Lost and Found Department, managed by the Security Department. Perishable items or opened containers are not held. The rightful owner can pick up belongings in person with proper identification or request return shipment at the owner’s expense.

Can’t find what you’re looking for?

Please contact Ahern Hotel directly for additional questions or concerns at (725) 214-4800

WHAT GUESTS ARE SAYING

Second time staying here and it’s always amazing. Love how close the hotel is to everything. Our room was amazing and so was the staff. I highly recommend this hotel.

It was a very nice stay overall. The VIP breakfast was fulling and tasty. Clean room and hotel in general. Good location...it was a quick walk over to the Sahara and I used the monorail to get to the convention center for both of my conference days. Hotel is also close to the Deuce bus line that I used to get around the city and go to and from the airport. If you stay on or close to the Strip a car rental isn't really necessary unless you have a lot of luggage. I would definitely stay here again.

Awesome find Check in was easy. Perks of free champagne and wine. Parking was easy and close by. Had a bit of trouble that was not the hotel’s fault but they handled it as if we were VIPs. Acoma coffee bar is top notch for food and service! Even though there is a lot going on here, it’s quiet and well kept.

Visited Vegas with family. Came to Ahern Hotel because it's non gaming & non smoking.. greeted with smiles by front desk and they gave us Free champagne at check in! WOOHOO! Room was modern, & very clean. Security on the property at all times of the day/night. Felt very safe. Tried cafe aroma did not disappoint. Good coffee and hotdogs! Next time we come to Vegas, we will stay here again.

We enjoyed our third dinner at Joel's and it was top rate! The view of the strip can't be beat. We started with fantastic scallops wrapped in Nuskie bacon. The sauce reduction was smoky and not too sweet. We followed those with an excellent baby beet salad. For entrees we had the New York steak and a generously sized appetizer of rice balls with shredded beef short ribs. Halley is a terrific server ... we look forward to returning often.

We came here for brunch on a Saturday. We had a reservation, but it was not very full. Our waiter was very nice and constantly checked on us. We started with the bottomless mimosas. Every person gets their own carafe. For an appetizer, we had the cinnamon roll. It's fairly large, comes warm, and it's topped with bacon. It was absolutely delicious. For my meal I had the eggs Benedict. It was good. We will definitely come back to the Ahern hotel. On Wednesday nights is 50% off of all wine. There's also a very cool wine bar upstairs.

This is the best stay we've had on the strip. It's just off the main drag, making it the perfect distance to the monorail and anywhere we could want to travel. Parking was easy, atmosphere was quite and clean and welcoming. The beds are very comfortable, and the staff was helpful and genuine. The rooms are immaculate and the lobby and food was wonderful. We love that it is not a gambling casino, all the benefits and none of the setbacks! We will stay here again.

We just stayed here for 1 night as we were traveling through. The room was clean and the bed was comfortable. The hotel in general was also clean. Bit of a distance to the strip which was fine with us as we weren’t going there but may not suit some people. Grabbed a pizza from one of the restaurants down stairs and it was pretty good. Coffee from the coffee shop downstairs was also pretty good. Appreciated the no resort fee or parking fee and it was well priced. Would stay here again if just cruising through.

We just stayed for a long weekend over Easter! It was a wonderful place to stay. Newer updated rooms and Facilities. Convenient to get to the Monorail Tram, Good Restuarant's, friendly staff! All around a great experience. We did not want to stay someplace that has a Casino. Didn't want the smoking stench. This is a Non Smoking facility! Which we loved!

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300 W Sahara Avenue
Las Vegas, NV 89102
(725) 214-4800
reservations@ahernhotel.com

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