FAQ

General

  • Is there a resort fee?

    No, Ahern Hotel does not have a resort fee.

  • Are dogs/pets allowed on property?

    Pets are not permitted on property.

  • Is there Wi-Fi on property or in the hotel room?

    Yes, complimentary Wi-Fi is available around the entire property.

  • Do you offer parking for hotel guests?

    Yes, there is free garage parking for hotel and non-hotel guests, accessible via Las Vegas Boulevard.

  • Do you have electric car charging stations?

    We do not have electric car charging stations on property at this time.

  • Is smoking allowed on property?

    This is a non-smoking property. Smoking of any substance is not permitted.

  • Do you offer pool access to non-guests?

    The pool is only accessible to hotel guests.

  • Do you have ADA seating available?

    Yes, there is ADA seating available in our restaurants and bars. Our hotel rooms are also ADA compliant.

  • Do you provide wheelchairs?

    Yes, we have a wheelchair available to use on site.

  • How can I apply for a job at Ahern Hotel?

    Please visit www.ahern.com to search and apply for open positions for Ahern Hotel.


Check-In/Check-Out & Billing

  • What time is check-in and check-out?

    Check-in begins at 3:00 p.m. and check-out is at 11:00 a.m.

  • Can I request an early check-in or late check-out?

    You may request an early check-in or late check-out. Early check in and late check out fees may be applied.

  • Is a credit card required upon check in?

    Yes, a credit card is required on file for incidentals.

  • Is there a security deposit required?

    Yes, a $150 refundable security deposit is required upon check-in and will be refunded to the card owner upon check-out.

  • How do I add additional guest(s) to my reservation?

    Please contact Ahern Hotel directly to add an additional guest at (725) 214-4800.

  • How can I upgrade my room reservation?

    Please contact Ahern Hotel directly to add an upgrade your room at (725) 214-4800.

  • How can I get a copy of my bill?

    Upon check-out, please ask the Front Desk attendant for a printed copy of your bill.

  • I have a question about my bill, who can I contact?

    Please contact the Front Desk at (725) 214-4800 for any issues or questions.


Accommodations

  • How many guests are allowed in the room?

    Up to two guests can stay in our single rooms, and up to four guests can stay in our double rooms.

  • Where can I store my luggage after check-out?

    A luggage storeroom is located near the Front Desk. We can hold your bags until you depart (same day only).

  • What do I do if I lost my key card?

    You may request a replacement key card from a Front Desk attendant.

  • Do you offer connecting rooms?

    Yes, connecting rooms are available and must requested upon booking.

  • What types of amenities are included in the room?

    See Room Amenities.


Room Amenities

  • Is there Wi-Fi in the room?

    Yes, complimentary Wi-Fi is available around the entire property.

  • Are there USB ports in the room?

    There are USB ports in the bedside lamp.

  • What toiletries are available in the room?

    Toiletries provided in every room include shampoo, conditioner, lotion and soap.

  • Can I request an iron and ironing board?

    Full size iron and ironing boards are available in every room.

  • Is there a hair dryer in the room?

    Hair dryers are available in every room.

  • Is there a safe in the room?

    There is a safe (8 in. x 17 in. x 16 in.) in every room that fits a standard laptop.

  • Is there a coffee/tea station in room?

    No, however we do offer coffee, tea and other refreshments at our Cafe Aroma. (Prices vary)

  • Is there a mini fridge in the room?

    A mini fridge is available in the suites and penthouse. To request a standard room with a fridge it must be requested upon booking. Two complimentary waters are available in every room.

  • Is there a microwave in the room?

    There is a microwave available in the lobby for hotel guests.

  • Can I request a rollaway bed?

    Yes, one twin-size rollaway bed can be requested per room for $50 per night.


Lost & Found

  • How can I report lost belongings?

    If something has been left behind in the hotel room or on property, it will be held for fourteen (14) days in the Lost and Found Department, managed by the Security Department. Perishable items or opened containers are not held. The rightful owner can pick up belongings in person with proper identification or request return shipment at the owner’s expense.


Can’t find what you’re looking for? Please contact our Concierge desk at (725) 214-4800 or send us a message.