Welcome to the Ahern Hotel Help Center. Browse our frequently asked questions to learn more about reservations, hotel amenities, dining, entertainment, careers, and other guest services.
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Pets are not permitted at Ahern Hotel. Service animals individually trained to perform work or tasks for a guest with a disability are welcome in accordance with applicable law. Emotional support, comfort, therapy, or companion animals that are not trained service animals are not permitted.
Yes. Complimentary Wi-Fi is available throughout Ahern Hotel. Enhanced high-speed internet is available upon request.
Please visit or call the front desk at (725) 214-4800 for assistance.
Yes. We offer complimentary garage parking for hotel guests.
Non-hotel guests may also utilize our parking facilities; however, availability and parking policies may vary during large public events taking place nearby. Please contact the hotel for the most up-to-date parking information.
At this time, Ahern Hotel does not offer electric vehicle charging stations on property. Guests may wish to locate nearby charging options prior to arrival.
Ahern Hotel is a non-smoking property. Designated outdoor smoking areas are available for guests; smoking is not permitted inside guest rooms, indoor public areas, or non-designated areas.
Marijuana consumption is not permitted anywhere on property in accordance with Nevada law and hotel policy.
The pool is exclusively available to registered guests of Ahern Hotel from:
10:00AM – 6:00PM Daily
Cabana rentals are available at a first come, first served basis. Please visit or call the front desk at (725) 214-4800 for assistance.
Whether you are planning a corporate meeting, wedding, private celebration, or special event, our experienced event planning team can help bring your vision to life.
To start planning your event, please visit our Meetings & Events page for more information.
Interested in becoming part of the Ahern Hotel Team?
Please visit our Careers page to explore available opportunities and submit your application through our online portal.
Check-In: 3:00PM
Check-Out: 11:00AM
If you require early check-in or late check-out, please visit or contact the front desk at (725) 214-4800 prior to checkout to confirm room availability. Additional fees may apply.
Ahern hotel is commited to providing an accessible experience for all guests.
ADA-accessible seating is available througout our restaurants and bars, and ADA-accessible guests rooms are available.
Wheelchairs are available for guest use on a first come, first served basis, subject to availability. Please call the front desk at (725) 214-4800 for assistance.
Occupancy varies by room type.
Please Note: Occupancy limits are established to ensure the safety and comfort of all our guests. We kindly ask all guests to be considerate of neighboring rooms and maintain a quiet, respectful environment.
We are happy to store your luggage at the front desk after checkout until you are ready to depart.
Complimentary luggage storage is available for registered guests only, and is available on a first come, first served basis, subject to available space.
We recommend visiting or calling the front desk at (725) 214-4800 prior to checkout to confirm availability.
If you loose your room key card, please visit or call the front desk at (725) 214-4800 for immediate assistance. Our team will deactivate the lost card and issue a replacement key.
Yes. Connecting rooms are available and can be guaranteed when requested during the booking process.
If a request is made after booking, our team will do their best to accomodate your needs based on current room availability.
Yes. Complimentary Wi-Fi is available throughout all guest rooms.
Enhanced, higher-speed internet options are available upon request for guests requiring additional bandwidth for business needs, video calls, or other high-demand usage.
Please visit or call the front desk at (725) 214-4800 for assistance.
Yes. USB-A charging ports are available in the bedside lamps for convenient device charging.
Additional charging adapters or power bricks can be plugged into the available electrical outlets in the guest room.
Complimentary bath amenities are provided in every guest room, including shampoo, conditioner, lotion, and hand soap.
Additional toiletries and personal care items are available for purchase at the Ahern Gift Shop.
A full-size iron and ironing board are available in every guest room.
A hair dryer is available in every guest room for your convenience.
Yes. Every guest room includes an in-room safe (8 in. x 17 in. x 16 in.) that can accommodate a standard laptop and other personal valuables.
Instructions for setting and operating the safe are provided in each guest room.
Coffee and tea stations are not available in guest rooms.
Guests can enjoy freshly prepared coffee, tea and pastries, and other refreshments at Aroma Barista Bar, located on the second floor, across from the hotel lobby.
Mini refrigerators are available in all suites and the penthouse.
Guests staying in standard rooms may request a mini refrigerator prior to booking, based on availability.
If a request is made after booking or during your stay, please visit the front desk, call us at (725) 214-4800, or email reservations@ahernhotel.com and our team will be happy to assist. Please note that additional time may be required for room setup.
Two complimentary bottles of water are provided in every guest room.
Yes. One twin-size rollaway bed may be requested per guest room for an additional fee of $50 per night, based on availability.
We recommend requesting a rollaway bed prior to arrival. To make a request, please visit the front desk, call (725) 214-4800, or email reservations@ahernhotel.com, and our team will be happy to assist.
Please note that additional time may be required for room setup.
Check-In: 3:00PM
Check-Out: 11:00AM
If you require early check-in or late check-out, please visit or contact the front desk at (725) 214-4800 prior to checkout to confirm room availability. Additional fees may apply.
Yes. A valid debit or credit card is required at check-in and will be kept on file for any incidental charges during your stay.
An authorization hold may be placed on the card and will vary based on your stay. Any applicable charges will be finalized at check-out.
Yes. A refundable security deposit of $100 per night is required at check-in. The deposit will be released back to the cardholder after check-out, provided there are no outstanding charges or damages.
If you booked directly through Ahern Hotel, please visit the front desk, contact our reservation team at (725) 214-4800, or email reservations@ahernhotel.com for assistance with modifying your reservation.
Please Note: Reservations made through third-party booking sites must be modified through the original booking provider.
To request a room upgrade, please visit the front desk, call us at (725) 214-4800, or email reservations@ahernhotel.com for assistance with room upgrades.
Our team will be happy to assist with available upgrade options based on availability and applicable room rates.
A copy of your final bill can be requested by visiting the front desk, calling us at (725) 214-4800, or email reservations@ahernhotel.com.
Our hotel staff will be more than happy to produce a copy for your records.
If you notice an error on your hotel bill, please visit the front desk, call us at (725) 214-4800, or email reservations@ahernhotel.com for assistance.
Our team will be happy to review your billing concern and assist with any necessary corrections.
If you have lost, believe an item was left behind, or suspect your belongings have been stolen while at Ahern Hotel, please contact us as soon as possible!
Please call the front desk at (725) 214-4800 or submit a Lost & Found request.
LOST ITEMS
Items found in guest rooms, dining areas or elsewhere on the property are turned over to our Security Department and held for up to fourteen (14) days from the date they are found. Perishable items and opened containers cannot be retained.
Recovered items may be picked up in person with valid identification or shipped at the owner’s expense.
STOLEN ITEMS
If you believe an item has been stolen or have experienced another security-related incident, please notify us immediately. Our Security department will document the incident and assist with the appropriate next steps, including contacting local law enforcement when necessary.
